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zyphariontel

Business Marketing Excellence

Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information at zyphariontel.

Last updated: March 15, 2025

Who We Are

zyphariontel operates as a comprehensive financial education platform, helping individuals and businesses understand marketing strategies and financial management. We're based in Perth, Western Australia, and our services extend across the Australian market and beyond.

When we mention "zyphariontel," "we," "us," or "our" in this policy, we're referring to zyphariontel (ABN pending), located at Level 4, Suite 169/580 Hay St, Perth WA 6000, Australia. We're committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.

Information We Collect

We collect different types of information depending on how you interact with our platform. This helps us provide better services and educational content tailored to your needs.

Personal Information

Name, email address, phone number, and business details when you register for our programs or contact us directly.

Technical Data

IP address, browser type, device information, and how you navigate through our website and platform.

Usage Information

Course progress, learning preferences, interaction with content, and feedback you provide about our services.

We collect this information when you:

  • Sign up for our learning programs or webinars
  • Contact us through our website or email
  • Participate in events or educational workshops
  • Subscribe to our newsletters or updates
  • Use our website and interact with our content
  • Provide feedback or reviews about our services

How We Use Your Information

Your information helps us deliver valuable educational experiences and improve our services. We use your data responsibly and only for legitimate business purposes that benefit your learning journey.

Educational Services: We use your information to provide access to courses, send program updates, track your learning progress, and customize content based on your interests and skill level.

Communication: We'll contact you about upcoming programs, important updates about services you've enrolled in, and educational content that matches your interests. You can opt out of promotional emails anytime.

Platform Improvement: We analyze how people use our website and services to identify areas for improvement, develop new educational content, and enhance user experience across our platform.

We never sell your personal information to third parties or use it for purposes unrelated to our educational mission.

Information Sharing and Disclosure

We're selective about when and why we share your information. Most of the time, your data stays within zyphariontel's systems, but there are specific situations where sharing becomes necessary.

Service Providers: We work with trusted companies that help us deliver our services - email platforms for newsletters, payment processors for course fees, and hosting providers for our website. These partners can only use your information to help us serve you better.

Legal Requirements: Sometimes we're legally required to share information - if there's a court order, to comply with Australian privacy laws, or to protect our rights and the safety of our users.

Business Changes: If zyphariontel merges with another company or is acquired, your information might be transferred as part of that transaction. We'd notify you beforehand and ensure your privacy rights remain protected.

We never share your personal information for marketing purposes with other businesses, and we don't allow third parties to use your data for their own commercial gain.

Your Privacy Rights

Under Australian privacy law and our commitment to transparency, you have several important rights regarding your personal information. Here's what you can do:

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this within 30 days, usually in a downloadable format.

Correct Information

Update or correct any inaccurate personal information in your account. You can do this through your account settings or by contacting us directly.

Delete Your Data

Request deletion of your personal information, subject to legal requirements and legitimate business needs like course completion records.

Control Communications

Opt out of marketing emails, change notification preferences, or request to stop all non-essential communications from us.

To exercise any of these rights, email us at info@zyphariontel.com with your request. We'll respond within 30 days and may need to verify your identity first.

Data Security and Storage

We take data security seriously and use multiple layers of protection to keep your information safe. Our security measures include encrypted data transmission, secure server hosting, and regular security audits.

Storage Location: Your data is primarily stored on secure servers within Australia, though some services we use may store data internationally. When data goes overseas, we ensure those locations have adequate privacy protections.

Retention Periods: We keep your personal information only as long as necessary. Course enrollment data is retained for seven years to meet educational record requirements. Marketing contact information is deleted within two years if you don't engage with our services.

Access Controls: Only authorized zyphariontel staff can access personal information, and they're trained on privacy requirements. We use role-based access controls so people only see information necessary for their job.

Despite our best efforts, no online system is completely secure. If we ever experience a data breach that affects your information, we'll notify you promptly and take immediate steps to address the issue.

Cookies and Website Tracking

Our website uses cookies and similar technologies to improve your experience and help us understand how people use our platform. Most of these are essential for basic website functionality.

Types of cookies we use:

  • Essential cookies that keep you logged in and remember your preferences
  • Analytics cookies that help us understand which content is most useful
  • Functional cookies that enhance website features and personalization
  • Performance cookies that help us identify and fix technical issues

You can control cookies through your browser settings, though disabling certain cookies might affect website functionality. We don't use cookies for advertising or to track you across other websites.

Changes to This Policy

Privacy laws and our business practices evolve over time, so we may need to update this policy occasionally. When we make changes, we'll post the updated policy on this page and update the "last modified" date at the top.

For significant changes that materially affect how we handle your information, we'll notify you by email at least 30 days before the changes take effect. This gives you time to review the changes and contact us with any concerns.

We recommend checking this policy periodically, especially before providing new personal information or signing up for additional services.

Privacy Questions or Concerns?

We're here to help with any privacy-related questions or concerns you might have.

Email: info@zyphariontel.com
Phone: +61 7 4934 3106
Mail: Level 4, Suite 169/580 Hay St, Perth WA 6000, Australia